Impressum

1. Impressum

Company Name:
AsterX GmbH
‍Address:
Rheinsberger Str. 76/77, 10115, Berlin,
Germany
‍Contact Information:
Email: drfofanov@aster-x.com
‍Authorized Representatives:
Managing Director: Vitalii Fofanov
‍Commercial Register Entry:
Registered in the Commercial Register of the Court Berlin Charlottenburg,
Commercial Register Number: HRB 266716 B
‍Disclaimer:
AsterX GmbH is not responsible for the content of external links. The operators of linked pages are solely responsible for their content.


2. Privacy Policy (Datenschutzerklärung) for AsterX

Privacy Policy (Datenschutzerklärung)
1. Data Controller
AsterX GmbH
‍Address:
Rheinsberger Str. 76/77, 10115, Berlin,
Germany
‍Contact Information:
Email: drfofanov@aster-x.com

‍2. Purpose of Data Processing
We process your personal data to:
○ Respond to inquiries submitted through our contact form.
○ Send newsletters (if consent is given).
○ Analyze website traffic through cookies and tracking tools to improve our services.

‍3. Legal Basis for Data Processing
We process your data in accordance with:
○ Art. 6(1)(b) GDPR for fulfilling contractual obligations or pre-contractual measures (e.g., inquiries).
○ Art. 6(1)(a) GDPR for processing based on your consent (e.g., newsletters).
○ Art. 6(1)(f) GDPR for legitimate interests (e.g., website analytics).

‍4. Use of Cookies and Tracking Technologies
Our website uses cookies to:
○ Ensure proper functionality of the website.
○ Analyze user behavior for optimizing our services.
You can adjust cookie settings or withdraw your consent via our Cookie Policy [link].

‍5. Rights of Data Subjects
You have the following rights:
○ Access your personal data (Art. 15 GDPR).
○ Rectify incorrect or incomplete data (Art. 16 GDPR).
○ Request deletion of your data (Art. 17 GDPR).Restrict data processing (Art. 18 GDPR).
○ Object to data processing (Art. 21 GDPR).
○ Data portability (Art. 20 GDPR).
To exercise these rights, contact us at [info@aster-x.com].

‍6. Data Sharing
We may share your data with trusted third-party providers such as:
○ Payment service providers.
○ Hosting services.
○ Analytics tools (e.g., Google Analytics).
All data sharing is conducted in compliance with GDPR requirements.

‍7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined or comply with legal obligations.

‍8. Contact Information for Data Protection Concerns
If you have concerns about data processing, you may contact our data protection officer at info@aster-x.com
Alternatively, you can file a complaint with your local data protection authority.

‍Customization Notes:
○ Contact Details: Ensure the email and phone numbers are functional and specific for privacy concerns.
○ Cookies & Analytics: Add or remove details about tools like Google Analytics or Facebook Pixel based on what you use.
○ Data Sharing: Include specific third parties you work with (e.g., payment processors or hosting providers).


‍3. Terms and Conditions (AGB) for AsterX
Terms and Conditions (AGB)

1. Scope of Application
These Terms and Conditions apply to all orders and purchases made via the AsterX website (www.aster-x.com) and govern the relationship between AsterX GmbH and its customers.
‍2. Products and Services
AsterX specializes in functional, orthopedic-inspired sportswear. All product descriptions, images, and prices are subject to change and do not constitute legally binding offers.
‍3. Prices and Payment Terms
○ All prices are displayed in Euros (€) and include applicable taxes (unless stated otherwise).
○ Full payment is required at the time of purchase unless otherwise agreed.
‍4. Delivery and Shipping
○ Delivery times and shipping costs are displayed at checkout.
○ Delays caused by unforeseen circumstances (e.g., customs, force majeure) do not constitute grounds for liability.
‍5. Right of Withdrawal
○ Customers have the right to cancel their order within 14 days of receipt without providing a reason, as outlined in our Withdrawal Policy.
‍6. Warranty and Liability
○ Customers are entitled to statutory warranty rights under German law.
○ AsterX is not liable for damages caused by improper use or failure to follow product instructions.
‍7. Disclaimer of Medical Claims
○ AsterX products are not medical devices and are not intended to diagnose, treat, or prevent any medical condition.
○ Customers should consult a healthcare professional before use if they have health concerns.
‍8. Intellectual Property
All content on the AsterX website, including images, text, and trademarks, is protected by copyright and may not be used without permission.
‍9. Governing Law and Jurisdiction
These terms are governed by the laws of the Federal Republic of Germany. The exclusive place of jurisdiction is Berlin.
‍10. Customer Support
For questions, complaints, or disputes, please contact:
Email: [drfofanov@aster-x.com]

‍4. Disclaimer of Liability for AsterX (Haftungsausschluss)
Disclaimer of Liability

1. General Disclaimer
○ The content on the AsterX website is provided for informational purposes only. While we strive for accuracy, we do not guarantee the completeness or reliability of the information presented.
‍2. Exclusion of Medical Claims
○ AsterX products are designed to support sports activities and general physical fitness. They are not medical devices as defined by the Medical Device Regulation (MDR) and are not intended for diagnosing, treating, or preventing medical conditions.
○ Example: "AsterX products provide functional support but are not substitutes for medical braces or therapies. For medical advice, consult a qualified healthcare professional."
‍3. Use at Your Own Risk
○ The use of AsterX products is at the customer’s own risk. Customers should assess their personal physical condition before using the products.
○ Example: "Please consult a doctor before using AsterX products if you have pre-existing health concerns or conditions."
‍4. Limitation of Liability
AsterX GmbH is not liable for:
○ Improper or unauthorized use of the products.Injuries caused by failure to follow product instructions.
○ Indirect or consequential damages, including loss of income or data.
‍5. Third-Party Links
○ The AsterX website may contain links to external websites. We are not responsible for the content or reliability of external sites and accept no liability for any damages arising from their use.
‍6. Product Modifications
○ AsterX reserves the right to improve or modify its products without prior notice. Such updates may differ slightly from the product descriptions or images on the website.

5. Right of Withdrawal (Widerrufsbelehrung) for AsterX
Right of Withdrawal
‍
1. Right of Withdrawal
You have the right to withdraw from this contract within 14 days without providing any reason. The withdrawal period will expire 14 days from the day you, or a third party authorized by you, receive the goods.
‍2. How to Exercise Your Right
To exercise your right of withdrawal, you must inform us per email: info@aster-x.comPlease send a clear statement (e.g., via email or letter) about your decision to withdraw from this contract. 
‍3. Consequences of Withdrawal
If you withdraw from this contract:
○ We will reimburse all payments received from you, including delivery costs (except for additional costs incurred by choosing a delivery method other than the least expensive standard delivery we offer).
○ Reimbursement will be made without undue delay and, in any event, no later than 14 days from the day we receive your withdrawal notice.
○ We may withhold reimbursement until we receive the returned goods or proof that you have sent them back, whichever comes first.
‍4. Returning Goods
○ You must return the goods without undue delay and, in any event, no later than 14 days after notifying us of your withdrawal.
○ The direct cost of returning the goods will be borne by you.
○ Goods must be returned in their original condition, unworn, and in original packaging (if applicable).

‍5. Exceptions to the Right of Withdrawal
The right of withdrawal does not apply to:
○ Custom-made or personalized items.
○ Goods that, for hygiene reasons, cannot be returned once opened (e.g., undergarments).



6. Product Liability and Warranty (Produkthaftung und Gewährleistung) for AsterX
Product Liability and Warranty

1. Statutory Warranty Rights
○ As a consumer, you are entitled to statutory warranty rights under German law (§§ 434 ff. BGB).
○ These rights ensure that the product you purchased is free from material defects or manufacturing errors at the time of delivery.
‍2. Warranty Period
‍The warranty period is 12 months from the date of delivery.
If a defect occurs within this period, please notify us immediately at:
○ Email: [info@aster-x.com]
‍3. What the Warranty Covers
○ Repair or replacement of defective products free of charge.
○ If repair or replacement is not feasible, we will issue a partial or full refund, depending on the extent of the defect.
‍4. Exclusions from Warranty
The warranty does not cover:
○ Normal wear and tear.
○ Damage caused by improper use, care, or storage of the product.
○ Modifications or repairs carried out by unauthorized persons.
○ Damage caused by external factors (e.g., accidents, extreme weather).
‍5. Product Use Disclaimer
○ AsterX products are intended for their specified purpose.
○ Example: “These products are designed for sports and general fitness activities. They are not suitable for extreme activities without prior consultation with a healthcare professional.”
○ Improper use voids the warranty and liability.
‍6. Liability Limitations
○ AsterX GmbH is liable for damages only in cases of gross negligence or intent.
○ We are not responsible for indirect or consequential damages, such as lost income or additional costs arising from product use.
‍7. Contact for Warranty Claims
To initiate a warranty claim, please provide:
○ Proof of purchase (e.g., receipt or order confirmation).
○ A description of the defect with supporting evidence (e.g., photos).Submit claims via email to [info@aster-x.com] or mail them to:
AsterX GmbH
Rheinsberger Str. 76/77, 10115, Berlin,
Germany
‍
‍7. Cookie Policy (Cookie-Richtlinie) for AsterX
Cookie Policy

1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help improve your experience by remembering your preferences, enabling website functionality, and gathering analytics data.
2. Types of Cookies We Use
○ Essential Cookies: Required for the website to function properly (e.g., maintaining your session).
○ Analytics Cookies: Help us understand how users interact with our website to improve usability (e.g., Google Analytics).
○ Marketing Cookies: Track your activity to provide tailored advertising content.
○ Preference Cookies: Save your settings, such as language or region preferences.
3. How We Use Cookies
○ To enable core website functionality.
○ To track website performance and user engagement.
○ To personalize your browsing experience and deliver relevant advertising.
4. Your Consent
○ By using our website, you agree to the use of cookies as described in this policy.
○ You can manage your cookie preferences or withdraw your consent at any time via the Cookie Settings section of our website.
5. Managing Cookies
You can control cookies in the following ways:
○ Adjust cookie preferences in the browser settings (e.g., block or delete cookies).
○ Use our website’s Cookie Settings to opt in or out of specific cookie categories.
6. Third-Party Cookies
Some cookies are placed by third-party services (e.g., Google Analytics, Facebook Pixel). These third parties may collect data according to their own privacy policies.‍

‍8. Copyright Notice (Urheberrechtshinweis) for AsterX
‍Copyright Notice
1. Ownership of Content
All content on this website, including but not limited to text, images, graphics, logos, videos, and product descriptions, is the intellectual property of AsterX GmbH unless otherwise stated.
2. Protection of Rights
This content is protected by copyright and other intellectual property laws. Unauthorized use, reproduction, distribution, or modification of any materials on this website is strictly prohibited without prior written permission from AsterX GmbH.
3. Limited Personal Use
Visitors are permitted to view, download, and print content from this website solely for personal and non-commercial use, provided they do not modify or alter the content in any way.
4. Third-Party Content
Some images or trademarks displayed on this website may belong to third parties. Their use is subject to the respective copyright or trademark holder’s permission.
5. Reporting Infringement
If you believe your intellectual property rights have been violated on this website, please contact us immediately with the details of the infringement:
AsterX GmbH
Rheinsberger Str. 76/77, 10115,
Germany
Email: info@aster-x.com
6. Disclaimer
AsterX GmbH strives to ensure that all content on this website is accurate and up to date. However, we do not guarantee the completeness or accuracy of third-party content included on this site.

9. Contact Information for Complaints and Disputes for AsterX
1. Customer Support
For any questions, complaints, or issues related to your orders or our products, please contact our customer support team:
○ Email: info@aster-x.com
○ Address:
AsterX GmbH
Rheinsberger Str. 76/77, 10115, Berlin,
Germany
We aim to resolve all inquiries promptly and to your satisfaction.
‍2. Alternative Dispute Resolution
If you are not satisfied with our resolution of a complaint, you have the right to use alternative dispute resolution (ADR) mechanisms.
The European Commission provides an Online Dispute Resolution (ODR) platform, which you can access at:
https://ec.europa.eu/consumers/odr/
‍This platform allows consumers to resolve disputes related to online purchases without going to court.
‍3. Legal Notice
While we strive to resolve complaints amicably, all disputes will ultimately be governed by the laws of the Federal Republic of Germany.
‍4. Reporting Issues
To help us address your concerns effectively, please include the following details in your complaint:Order number (if applicable).Description of the issue.Photos or supporting documents (if relevant).